Strengthening Client Partnerships Through Comprehensive IT Services

SEI, a leading provider of investment processing and financial technology solutions, has appointed Matt Provencher as its new global head of enterprise professional services. This newly created role underscores SEI’s commitment to providing comprehensive support that extends beyond point solutions.

Provencher brings over two decades of leadership experience in financial services from his previous role at NTT DATA, where he served as President of North America Banking, Financial Services and Insurance. In his new position, Provencher will oversee a broad operational mandate covering SEI’s entire portfolio of platforms and services—including the Data Cloud, systems integration, cybersecurity, AI/automation architecture, and business process outsourcing.

Strategic Response to Market Demand

The appointment follows SEI’s recent investments in enterprise AI capabilities and its partnership with IBM. These moves signal a deliberate strategy to position SEI as a full-stack transformation partner rather than just a technology vendor—aligning with the evolving needs of clients seeking end-to-end solutions.

According to CEO of SEI International, Sanjay Sharma: “Our clients are looking for more than tactical operational support. They want a partner who can help drive meaningful business transformation by optimizing their operating model…” This highlights the shift towards vendors providing strategic guidance rather than just technical implementation.

Broader Industry Trend

The move reflects a broader trend in wealth and asset management technology, where platform providers are increasingly competing on managed services and consulting capabilities. Clients with complex legacy systems often require implementation support as much as the new technology itself—creating an opportunity for vendors to deepen relationships and generate recurring revenue.

For SEI’s clients—including private banks, wealth managers, and institutional investors across North America, Europe, and Asia-Pacific—this expanded professional services offering will help navigate complex regulatory landscapes (like MiFID II and SEC conduct rules) while modernizing core systems for initiatives like T+1 settlement and digital asset integration.